Company
Contact Us
Business & Support Hours
9:00AM - 5:00PM Pacific Standard Time (M-F)
What time is it now for us? See The World Clock
We do our best to respond to phone messages and email within 24 hours.
For support on weekends we recommend our online forums or Opening an Online case to be answered on Monday, click here.
Sales
Questions about pricing, upgrading, features, compatibility, etc
Support
Questions about installation issues, software problems, etc.
Billing & Invoices
Questions about product exchanges/returns, billing questions, receipts/invoices, etc.
Phone Policy
We are available to answer questions via phone for pre-sales and post-sales technical support. We do our best to answer every call, however during peak times of the day or when we release a new product all representatives may be assisting other customers, we return all messages within 24 hours.
Address, Phone & Fax
Tel: 260-918-4505
Fax: 260-818-2065
13619 Pendleton Mills Court
Fort Wayne, IN 46814
Management Feedback
If you'd like to send a message to "the suits" on any subject, please send an email to ceo@redgiantsoftware.com.
If you have a technical problem with any Red Giant Software product, click the Open a Support Case link and fill out the form to contact our support staff.