Quick Start FAQ

All Products: I have previously purchased from Red Giant but cannot seem to access my account.

If you purchased prior to May 2008, then you will not have access to your records until you have purchased a new product and logged-in as a new customer. This is because we have since transfered over to a new account system. If you purchased using PayPal and do not have a current account with us, then you will need to create a new account.

If you use the same information and email address from your old account, the new account will attach to your existing records and let you view them.

View instructions on how to login and look up your order information.

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Date Modified: 2009-10-04 12:55:08



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