Support
Contact Us
Installation issues, software problems, etc.
Business & Support Hours
9:00AM - 5:00PM Pacific Standard Time (M-F)
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We do our best to respond to phone messages and email within 24 hours.
There will be limited technical support available from March 11, 2010 to March 19, 2010. Support will be available as usual beginning Monday, March 22. If you have been unable to reach us by online chat or phone, then we recommend that you fill out a support case to reach us by e-mail. We apologize for any inconvenience and thank you for your patience.
Quick Start FAQ
Product-Specific Support
Additional FAQs categorized by product.
Open A Support Case
Typical response time is less than 24 hours (Monday-Friday).
Online Chat
Live Chat with a Red Giant representative.
Call Support
1 (260) 918-4505
Phone policy
