Installation issues, software problems, etc.
Business & Support Hours
9:00AM - 5:00PM Pacific Standard Time (M-F)
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We do our best to respond to phone messages and email within 24 hours.
Quick Start FAQ
Product-Specific Support
Additional FAQs categorized by product.
Open A Support Case
Typical response time is less than 24 hours (Monday-Friday).
Online Chat
Live Chat with a Red Giant representative.
Call Support
1 (260) 918-4505
Phone policy