If Magic Bullet Looks does not appear in your host application or does not function correctly, this may be related to a Sharing & Permission privilege level on your system.  Please use the instructions included below to repair these privileges.

1. Please open your System Preferences and select Accounts. Then make sure the account in which you are logged in has administrator access.

2. Please ensure that you are running the latest updates available for your operating system and host application.
   
    
3. Please uninstall all Magic Bullet Looks files.
   
   • To uninstall, run the Red Giant Uninstaller app that is located in your downloaded product package.
   • Need to download this again? Download products here.
      
     
4. Re-Install Magic Bullet Looks.
   
   • Need to download installer again? Download products here.
      
5. After installation is complete, correct Sharing & Permissions privileges on all of the Magic Bullet Looks folders and files.
   
   
   • Folders to correct permissions on:
     
     
     1. Final Cut Pro & Motion
        • MacHD/Library/Plug-ins/FxPlug/Looks3.fxplug
        • MacHD/Library/Application Support/Final Cut Pro System Support/Plugins/MisFire... [all MisFire plug-ins]
     2. After Effects & Premiere Pro
        • MacHD/Library/Application Support/Adobe/Common/Plug-ins/CS#/MediaCore/MB Looks
        • MacHD/Library/Application Support/Adobe/Common/Plug-ins/CS#/MediaCore/Magic Bullet MisFire
     3. All host applications
        • MacHD/Applications/Magic Bullet Looks [Looks v2] or LooksBuiler [Looks v1]
          
        • MacHD/Library/Application Support/LooksBuilder
        • MacHD/Library/Preferences/com.redgiantsoftware.[ProductName].plist  [there may be more than one Red Giant plist file]
        • MacHD/Library/Frameworks/LS3RendererCPU.framework
   • How to correct Sharing & Permissions:
     
     **Important: Do Not correct permissions on the entire folder string, never change permissions on MacHD, /Library, /Application Support, or any other system folder.**
     
     
     1. Right+Click on the last (in bold) folder/file in the folder string provided above and select 'Get Info'.
     2. Open 'Sharing & Permissions'.
     3. Click on the padlock icon to unlock this menu.
     4. Click on the + icon.
     5. Add in any account that isn't grayed out (any that are selectable).
     6. Then set all of the Privilege levels to 'Read & Write'.
     7. Leave the 'Everyone' Name set to 'Read Only'.
     8. Click on the Gear icon next to  + & - icons.
     9. Select 'Apply to enclosed' items if applicable.
     10. Follow these steps for each Looks folder/file (do not apply steps to system folders).
     + View screen shots of Magic Bullet Looks's folder locations
     
     

     Final Cut Pro & Motion

     

      

     

      

      

     After Effects & Premiere Pro

     

      

      

     All host applications

     

      

     

      

     

      

     

6. Magic Bullet Looks should now appear in your host application's effects list.
   
   
      + View screen shots of where Magic Bullet Looks is located in host applications
   
   Final Cut Pro: Effects>Video Filters>Magic Bullet>

   

   
   Motion: Library>Filters>Magic Bullet>

   

   
   After Effects: Effects>Magic Bullet>

   

   
   Premiere Pro: Effects>Video Effects>Magic Bullet>

   

7. If the plug-in still does not show up in the effects list or function correctly, please try these additional troubleshooting tips.
   
   
   • If you are using Premiere Pro, refresh the PluginCache by holding down the Shift key while Premiere Pro starts, and then release the Shift key when the ‘Welcome to Adobe Premiere Pro’ window appears.
   • Reboot system and then re-open your host application.
   • Double-check that all Magic Bullet Looks plug-in folders and files Sharing & Permissions privileges are set to 'Read & Write.'
   • Ensure that your host application and Magic Bullet Looks plug-in are both installed on the main hard drive.
   • Ensure that the correct destination directories exist on your hard drive.
   • If you have recently re-installed your host application or OS, there may be a corrupt installation of one or both of these.
   • If you have performed a system migration or Time Machine backup, it is very common that not all the required files and folders were backed up or transferred. To correct this, a re-installation of your host application might be necessary, for example.

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Date Modified: 2011-10-25 12:24:24