Just like in television when a show goes off the air for some period of time, our Film Fix product is going off the air. While we cannot be specific about the return date, the product will likely return in the future with some improvements and feature updates.
Why has Red Giant stopped selling Film Fix?
The product is out of date, and only works on older PowerPC processors on the Mac. Film Fix is also not optimized for multi-core machines, and this makes it difficult to support. Users may experience slow rendering on older machines. Red Giant Software cannot simply port and optimize the underlying code for Intel Mac machines, since the processing library is licensed from a third party.
Tell us why you need Film Fix
In the meantime, we would like to hear your feedback on Film Fix. Here are some questions we would like you to answer to better understand your needs, but please feel free to add your own wishes or desires.
Please email your answers to sean (at) redgiantsoftware.com. We look forward to your feedback.
*** Please don't write in to ask when the next version is going to come out—there is no current schedule for the return of Film Fix.***
Holiday Notice
Red Giant Software will be closed in observance of the Labor Day Holiday on Monday, September 6. There will be very limited support available during this time. Support will be available as usual beginning Tuesday, September 7. If you have an urgent need for support, please visit our contact page and we will prioritize your issue when we reopen. Thank you for your patience.