Just like in television when a show goes off the air for some period of time, our Film Fix product is going off the air. While we cannot be specific about the return date, the product will likely return in the future with some improvements and feature updates.
Why has Red Giant stopped selling Film Fix?
The product is out of date, and only works on older PowerPC processors on the Mac. Film Fix is also not optimized for multi-core machines, and this makes it difficult to support. Users may experience slow rendering on older machines. Red Giant Software cannot simply port and optimize the underlying code for Intel Mac machines, since the processing library is licensed from a third party.
Tell us why you need Film Fix
In the meantime, we would like to hear your feedback on Film Fix. Here are some questions we would like you to answer to better understand your needs, but please feel free to add your own wishes or desires.
Please email your answers to sean (at) redgiantsoftware.com. We look forward to your feedback.
*** Please don't write in to ask when the next version is going to come out—there is no current schedule for the return of Film Fix.***
Independence Day Holiday Notice
Red Giant Software will be closed on Thursday, July 2nd and Friday, July 3rd, 2009 in observance of Independence Day. Purchases will be available through the store but only LIMITED post-purchase support will be available until Monday, July 6th, 2009. If you have an urgent need for support, please Open a Support Case, and we will try to reply via email. Thanks for your patience!