Collection of personal information

 

As a visitor to this Site, you can engage in many activities without providing any personal information. In connection with other activities, such as placing orders or downloading software, Red Giant Software may ask you to provide certain information about yourself by filling out and submitting an online form. It is completely optional for you to engage in these activities. If you elect to engage in these activities, however, Red Giant Software may ask that you provide us personal information, such as your first and last name, mailing address (including postal code), e-mail address, telephone and facsimile numbers, and other personal information. When ordering products on the Site, you will be asked to provide a credit card number. Depending upon the activity, some of the information that we ask you to provide is identified as mandatory and some as voluntary. If you do not provide the mandatory data with respect to a particular activity, you will not be able to engage in that activity.

 

When you submit personal information to Red Giant Software through the Site, you understand and agree that this information may be transferred and stored across national boundaries.

 

How your personal information is used

 

Red Giant Software collects your information in order to record and support your participation in the activities you select.  When you register a product, for example, the information is used to register your rights, if any, to technical support or other benefits that may be made available to registered users.  As another example, if you enter a contest, information is collected to qualify the entry and to contact you regarding the contest or prize awards. Your personal information is also used to track customer preferences and keep you informed about product upgrades, special offers, and other products and services of Red Giant Software as part of our newsletter service.

 

Red Giant Software recognizes and appreciates the importance of responsible use of information collected on the Site. Red Giant Software may communicate information to you regarding products, services, and special offers available from Red Giant Software or selected third parties.  Except in the particular circumstances described in this Privacy Policy, Red Giant Software will also not provide your name to other companies or organizations without your consent.

 

There are other instances in which Red Giant Software may divulge your personal information, such as where required by law, regulation, or litigation. We may also disclose information about you if we determine that such disclosure should be made for reasons of national security, law enforcement, or other issues of public importance.

 

Protection of your personal information

 

The personal information that you provide in connection with registering yourself as a user of Red Giant Software products or services, testing a demonstration version of Red Giant Software products, or registering a Red Giant Software product is classified as Registration Information. Registration Information is only available to authorized Red Giant Software employees or contractors and are not publicly distributed.

 

Please note that any information you post to a public bulletin board or chat room, such as the Red Giant Software User Forum, is available to all persons accessing that site. The Red Giant Software User Forum is hosted by Toolfarm.com which has its own privacy policies which you should read before participating on the forums.

 

Privacy complaints

 

Red Giant Software takes its users' privacy concerns seriously. If you believe that Red Giant Software has not complied with this Online Privacy Policy with respect to your personal information, you may write the Red Giant Software Corporate Officers at our company address.

 

In your letter, please describe in as much detail as possible the ways in which you believe that the Red Giant Software Online Privacy Policy has not been complied with. We will investigate your complaint promptly.

 

Also, please note that Red Giant Software is not responsible for the content or privacy practices of non Red Giant Software websites to which this Site or any other Red Giant Software website may link. You should review the privacy policy of such sites before using the sites.Red Giant Software