Legacy Product Support
Support Staff Hours
9AM - 5PM Pacific Time (Monday-Friday)
Compatibility Support
Host Applications
System Requirements
Video Cards
General Support
Documentation
Downloading & Installing
Product Registration
Serial Numbers
Trial Version Activation
Uninstalling
Find a FAQ by ID
Red Giant Software offers a host of questions and answers in our Frequently Asked Questions database. The Other Products database covers older and discontinued products.
To access answers to the common questions asked by our customers, simply click on the specific product name on left. You will find the FAQ divided into four sections, General, Support, Pricing and Availibility, and What's Next.
Serial number exchange for Trapcode and Digital Anarchy
We have switched serial numbers for Trapcode Echospace, Lux, Particular and Soundkeys along with the former Digital Anarchy products PlaneSpace (3D Assistants Pro), Psunami, Text Anarchy and ToonIt to a format consistent with other Red Giant Software products. If you own one of these products but have an old serial number from purchase through trapcode.com or digitalanarchy.com, you can use the serial number exchange form to get a new key and use the current installers. Simply fill out the form and a new key will be emailed to you. Important: you may only exchange a key once. Visit: Serial Number Conversion.
