Red Giant Software: Support - Product-Specific FAQs - Datamator

Back To Product-Specific FAQs

Datamator

FAQs

Getting Started
Compatibility & Updates/Upgrades
Using the Product
Other

Support Staff Hours

9AM - 5PM Pacific Time (Monday-Friday)

Billing & Invoices

Find a FAQ by ID

Hot Topics

[PS-116] My serial number does not fit into the required serial number fields.

[PS-134] I have an old Trapcode or Digital Anarchy serial number. Can I exchange this for a new serial number that will work with the latest product version?

Getting Started FAQ

Installation
Serial number
Downloading

[PS-101] How do I enter a serial number during installation?

[PS-107] Windows Vista 32-bit & 64-bit installation help

[PS-99] How do I move my plug-in from one system to another?

[PS-100] Does the disc that was shipped to me have the latest installer?

[PS-116] My serial number does not fit into the required serial number fields.

[PS-134] I have an old Trapcode or Digital Anarchy serial number. Can I exchange this for a new serial number that will work with the latest product version?

[PS-177] The "Done" button does not activate (ungray) when registering.

[PS-176] I lost my serial number. How do I look it up?

[PS-103] How do I enter a serial number while using a Demo/Trial version?

[PS-131] How can I tell which product my serial number belongs to?

[PS-82] I have not received the serial number for my order. Where is it?

[PS-101] How do I enter a serial number during installation?

[PS-52] Is there a user guide available?

[PS-104] I am having trouble downloading or decompressing your products on Mac OS.

[PS-99] How do I move my plug-in from one system to another?

[PS-51] Is there a demo version available?

Compatibility & Updates/Upgrades FAQ

System requirements
Upgrade/Update info

[PS-137] What are the system requirements?

[PS-100] Does the disc that was shipped to me have the latest installer?

Using the Product FAQ

Tutorials
Workflow

[PS-45] Where can I find product examples and tutorials?

[PS-52] Is there a user guide available?

Other FAQ

Other miscellaneous

[PS-184] How do I login to my customer account?

[PS-186] How do I enter a coupon code during checkout?

Back To Product-Specific FAQs

Support Overview

Product-Specific FAQs

Composite Wizard

Film Fix
Holomatrix
Image Lounge
Key Correct Pro
Knoll Light Factory Pro
Magic Bullet Colorista
Magic Bullet Frames
Magic Bullet Instant HD
Magic Bullet Instant HD Adv
Magic Bullet Looks
Magic Bullet Mojo
Magic Bullet Quick Looks
Magic Bullet Steady
PlaneSpace
Primatte Keyer Pro
Psunami
Radium Glow
Text Anarchy
ToonIt
Trapcode 3D Stroke
Trapcode Echospace
Trapcode Form
Trapcode Horizon
Trapcode Lux
Trapcode Particular
Trapcode Shine
Trapcode Sound Keys
Trapcode Starglow
Warp

Legacy Product FAQs
Documentation
Downloading & Installing
Product Registration
Serial Numbers
Trial Version Activation
Uninstalling
Compatibility Support
Buyers Guide
Video Tutorials
My Account