Red Giant Software: Support - Product-Specific Support - Primatte Keyer Pro Support

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Primatte Keyer Pro

FAQs

Getting Started
Compatibility & Updates/Upgrades
Using the Product
Other

Support Staff Hours

9AM - 5PM Pacific Time (Monday-Friday)

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Getting Started FAQ

Installation
Serial number
Downloading

[PS-101] How do I enter a serial number during installation?

[PS-107] Windows Vista 32-bit & 64-bit installation help

[PS-99] How do I move my plug-in from one system to another?

[PS-100] Does the disc that was shipped to me have the latest installer?

[PS-176] I lost my serial number. How do I look it up?

[PS-103] How do I enter a serial number while using a Demo/Trial version?

[PS-131] How can I tell which product my serial number belongs to?

[PS-82] I have not received the serial number for my order. Where is it?

[PS-101] How do I enter a serial number during installation?

[PS-177] The "Done" button does not activate (grayed out) when registering.

[PS-52] Is there a user guide available?

[PS-104] I am having trouble downloading or decompressing your products on Mac OS.

[PS-99] How do I move my plug-in from one system to another?

[PS-51] Is there a demo version available?

Compatibility & Updates/Upgrades FAQ

System requirements
Upgrade/Update info

[PS-150] What are the system requirements?

[PS-118] After Effects CS3, Final Cut Studio 2 and Intel Mac Support

[PS-111] Do you support Avid products on Mac OS X 10.5 or Windows Vista?

[PS-100] Does the disc that was shipped to me have the latest installer?

Using the Product FAQ

Tutorials
Workflow

[PS-45] Where can I find product examples and tutorials?

[PS-52] Is there a user guide available?

[PS-129] When I apply Primatte Keyer in Final Cut Pro, I only see a partial view.

[PS-98] How do I perform a quick key?

Other FAQ

Other miscellaneous

[PS-184] How do I login to my customer account?

[PS-186] How do I enter a coupon code during checkout?

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Support Overview

Product-Specific Support

Composite Wizard
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Key Correct Pro
Knoll Light Factory Pro
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Magic Bullet Mojo
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PlaneSpace

Primatte Keyer Pro

Psunami
Radium Glow
Text Anarchy
ToonIt
Trapcode 3D Stroke
Trapcode Echospace
Trapcode Form
Trapcode Horizon
Trapcode Lux
Trapcode Particular
Trapcode Shine
Trapcode Sound Keys
Trapcode Starglow
Warp

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