Trapcode Lux

Trapcode Lux: [PS-134] I have an old Trapcode or Digital Anarchy serial number, can I exchange this for a new serial number that will work with the latest product version?

What happens if your serial number is not accepted, or does not correlate or fit into the required serial number fields? This may happen for the following products: Trapcode Particular, Lux, Echospace, Sound Keys, Shine, Starglow, and 3D Stroke; along with the former Digital Anarchy products PlaneSpace (3D Assistants Pro), Psunami, Text Anarchy, and ToonIt.

We have switched serial numbers for Trapcode Echospace, Lux, Particular, and Soundkeys; along with the former Digital Anarchy products PlaneSpace (3D Assistants Pro), Psunami, Text Anarchy, and ToonIt to a format consistent with other Red Giant Software products.

Shine, Starglow and 3D Stroke serial numbers were switched with upgrades to Shine 1.5, Starglow 1.5 and 3D Stroke 2.5.

This is the new serial number format: AAAA-####-####-####-####

If you own one of these products but have an old serial number from purchase through trapcode.com or digitalanarchy.com, you can use the serial number exchange form to get a new key and use the current installers. Simply fill out the form and a new key will be emailed to you. Please note that Shine 1.0, Starglow 1.0 and 3D Stroke 2.0 serial numbers are not available for exchange, because these products have an upgrade available from these earlier versions. Important: you may only exchange a key once. Visit: Serial Number Conversion.

It is not uncommon for your converted serial number e-mail to be classified as junk mail by your provider. To prevent this message from being forwarded to your junk folder, please add serialnumbersupport[at]redgiantsoftware.com to your safe recipients list.

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Date Modified: 2009-04-15 09:57:38



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